AI governance built by people who've had to clean up after it
ShadowLock exists because MSPs kept seeing the same thing: employees pasting client contracts, financial records, and credentials into AI tools, with nobody knowing it was happening. We built the platform we wished existed.
Our background
MSP veterans, not security theater vendors
The team behind ShadowLock comes from the managed services world. We've managed endpoints for hundreds of SMBs and mid-market clients. We've been the ones on the phone when a data breach disclosure goes out. We know what it's like to inherit a client environment where nobody knows what software is installed, let alone what data left through it.
When generative AI tools exploded in 2023, the problem got dramatically worse. ChatGPT, Claude, Gemini, Copilot. Employees adopted them faster than any policy could keep up. Existing DLP tools weren't built for AI-era threats: they don't understand clipboard paste flows, browser-based tools, or the nuance between a legitimate productivity use and a compliance violation.
So we built ShadowLock from scratch, for the MSP workflow. Multi-tenant, policy-cascading, lightweight enough to deploy silently across a client fleet, and opinionated enough to actually block things, not just log them.
What we believe
Security tools should do what they say
Full visibility
Know exactly which AI tools are running across every managed endpoint, browser-based and desktop, before a compliance auditor asks.
Granular control
Block or audit by tool, by data type, by organization. Policies cascade from partner down to device so you set it once and it just works.
Built for MSPs
Multi-tenant from day one. Onboard a new client org in minutes, not days. The partner → org → device hierarchy mirrors how your practice already works.
Trust & transparency
We don't ask you to trust us blindly
US-based team
Built and operated entirely in the United States.
Data stays yours
We store events and policy config. We never read clipboard content server-side.
Month-to-month by default
No annual commitment required to get started. Cancel any time, no penalty, no "please speak to your account manager."
Price is the price
Per-device, per-month, published on the website. No custom quotes, no surprise overages, no annual lock-in.
Ready to get control of AI in your client environments?
Start with a free trial. No sales call required.