Shadow AI Management for MSPs: Protect Every Client
Every client is using AI tools nobody approved. ShadowLock is the multi-tenant platform that lets MSPs detect, control, and bill for AI governance across their entire client base, without managing a separate console per organization.
every client
new client org
per-device pricing
to enroll
Why MSPs choose ShadowLock
We come from the MSP world. We built ShadowLock because nothing else fit how MSPs actually deliver security.
Multi-tenant from day one
Partner → organization → device hierarchy mirrors how MSPs actually operate. Onboard new client orgs in minutes. Policies cascade automatically, with no per-client console hopping. Set a baseline at the partner level, override per organization where needed, and the platform handles the rest.
A new managed service line
AI governance is the next compliance line item for every SMB and mid-market client. Per-device per-month pricing with volume tiers means you can mark up cleanly and bill monthly without margin surprises. Like patch management ten years ago, this becomes a standard line on the menu.
Differentiate on AI security
Most MSPs still have no AI story. Show up to renewal conversations with a working shadow AI program, a compliance report, and a real answer when the client asks about ChatGPT risk. The MSPs with AI governance in the bag are winning the renewals their competitors are losing.
Silent rollout via your RMM
Push the agent via your existing RMM. Force-install the browser extension via Chrome and Edge enterprise policies. End users see nothing until they paste something sensitive into ChatGPT. Onboarding a new client org takes under thirty minutes start to finish.
MSP FAQ
Why do MSPs need an AI governance tool?
Every MSP client now has a shadow AI problem, whether they know it or not. As cyber insurance underwriters, SOC 2 auditors, and HIPAA assessors start asking about AI controls, MSPs that have a working answer win renewals and net-new business. MSPs that don't have an answer lose them. AI governance is becoming a standard line on the managed services menu, like patch management was a decade ago.
How does ShadowLock's MSP model work?
ShadowLock's multi-tenant hierarchy gives partners a single dashboard rolling up every client org. You set baseline policies at the partner level, override per-organization where needed, and let the platform handle the cascade. Billing is per-device per-month with volume tiers, so you can mark up cleanly and bill clients monthly without margin surprises.
How long does it take to onboard a new client?
Most MSPs onboard a new client org in under thirty minutes. Create the org, push the agent via your RMM, force-install the browser extension via Chrome/Edge enterprise policies, and live AI activity starts flowing into the dashboard. The baseline policy is sane out of the box; you customize from there.
Can we white-label or co-brand for clients?
The client-facing block page (what employees see when an action is blocked) is fully customizable per organization: logo, message, contact email. Talk to us about deeper white-label options if you have specific branding requirements.
What does the pricing look like for MSPs?
Per-device, per-month, with volume tiers that drop as you scale. No annual commitment. No "speak to your account manager" pricing. Standard MSP markup applies. See the pricing section on the homepage for current rates.
Add AI governance to your managed service menu
Free 14-day partner trial. Onboard your first client org in under an hour.